Services
Installation & Training
Excellent employees are the bodyguards for the operation of your equipment
ZFI Training Service aims to enhance the technical capabilities of your team,effectively ensuring safety production, product quality, and production line efficiency.You can rely on our solutions to ensure that your equipment operates as efficiently aspossible. We will help you identify which skills need to be improved in order todevelop specialized training courses and a complete team competency plan.
Technical Support
Online Reservation
In order to make the service more convenient, ZFI has opened a variety of contact ways. No matter where you are, you can contactZFI’s service team through telephone (0535-2292688), website, official account and other ways.
Customer Experience Center
To enhance customers’ positive product experience, ZFI has established a Customer Experience Center (under construction) to open up new ways of customer interaction. The Customer Experience Center focuses on showcasing the brand history, diverse product system, unique patented technology, market strength, and corporate culture of ZFI in all aspects. In addition, diversified application scenario solutions have been developed to meet the customized application needs of different customer groups or industries.
Remote Assistance
Through the remote control system, ZFI can provide remote assistance such as program modification and fault finding. Users do not need to wait for professional personnel to arrive, and problems can be solved at any time to ensure the production runs well. ZFI’s remote service system can install internal software on the customer’s computer and connect two ports. Technical personnel can solve your technical problems from thousands of miles away, achieving real-time remote and manual services between different regions.